Privacy Policy

Fireflies – Privacy Document

Fireflies Nurture & Thrive Limited privacy policy will explain how our organization uses the personal data we collect from you when you use our website.


Topics:


• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities


What data do we collect?

Fireflies Nurture & Thrive Limited collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

• Medical details if relevant including allergies

• Emergency contact information


How do we collect your data?

You directly provide Fireflies Nurture & Thrive Limited with most of the data we collect. We collect data and process data when you:

• Place an order for any of our services online or direct

• Voluntarily complete a permission form for attending sessions

• Provide feedback on any of our social media or via email.

• Use or view our website via your browser's cookies.


How we will use your data?

Fireflies Nurture & Thrive Limited collects your data so that we can:

• Process your order, including payment

• Hold up to date relevant information on you / your child for keeping you safe during sessions.

• Carry emergency contact details to our site addresses which are never shared.

• Email you with special offers on other products and services we think you might like.


How do we store your data?

Fireflies Nurture & Thrive Limited securely stores your data at 2 Ash Grove, Osprey Village, Inverurie, AB51 6AT.



Fireflies Nurture & Thrive Limited will keep your personal details as long as you are attending regular sessions. Once this time period has expired, we will delete your data by removing you from our digital contact list and shredding any paper copies.


Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Fireflies Nurture & Thrive Limited from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email jackie@firefliesnurtureandthrive.co.uk.


What are your data protection rights?

Fireflies Nurture & Thrive Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


The right to access - You have the right to request Fireflies Nurture & Thrive Limited for copies of your personal data. We may charge you a small fee for this service.


The right to rectification - You have the right to request that Fireflies Nurture & Thrive Limited correct any information you believe is inaccurate. You also have the right to request Fireflies Nurture & Thrive Limited to complete information you believe is incomplete.


The right to erasure - You have the right to request that Fireflies Nurture & Thrive Limited erase your personal data, under certain conditions.


The right to restrict processing - You have the right to request that Fireflies Nurture & Thrive Limited restrict the processing of your personal data, under certain conditions.


The right to object to processing - You have the right to object to Fireflies Nurture & Thrive Limited’s processing of your personal data, under certain conditions.


The right to data portability - You have the right to request that Fireflies Nurture & Thrive Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: jackie@firefliesnurture&thrive.co.uk


What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.


For further information, visit allaboutcookies.org.


How do we use cookies?

Fireflies Nurture & Thrive Limited uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website


What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - Fireflies Nurture & Thrive Limited uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising - Fireflies Nurture & Thrive Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Privacy policies of other websites

The Fireflies Nurture & Thrive Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26th August 2022.


How to contact us

If you have any questions about Fireflies Nurture & Thrive Limited 's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at: jackie@firefliesnurtureandthrive.co.uk

Call us: 07713250783

Or write to us at: Fireflies Nurture & Thrive Limited, 2 Ash Grove, Inverurie, AB51 6AT


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Fireflies Nurture & Thrive Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.


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